Shipping policy

Last updated: May 8, 2026

At Vetara, we strive to provide a fast, secure, and reliable shipping experience for all customers.

Processing Times

All orders are processed within 1–3 business days after the order is placed.

Orders are not processed or shipped on weekends or holidays.

During periods of high demand, promotions, or product launches, processing times may be slightly delayed.

Estimated delivery times:

Shipping times are estimates and may vary depending on location, carrier operations, and external circumstances.

Once your order has shipped, you will receive a confirmation email with tracking information.

Tracking updates may take 24–48 hours to appear after shipment.

Vetara Care is not responsible for delays caused by:

However, we will do our best to assist you with any shipping-related issues.

Customers are responsible for providing accurate and complete shipping information.

We cannot guarantee address changes once an order has been processed.

Vetara Care is not responsible for orders lost due to incorrect shipping information provided by the customer.

If a package is marked as “delivered” but has not been received, we recommend contacting the shipping carrier directly first.

Vetara Care is not responsible for lost or stolen packages confirmed as delivered by the carrier.

We currently ship within the United States.

Shipping availability may expand in the future.

For questions regarding shipping or orders, please contact us at:

vetaracare@gmail.com

We typically respond within 1–2 business days.