Cancellation policy

Last updated: May 8, 2026

At Vetara, we offer flexible purchase options, including one-time purchases and recurring subscriptions for your convenience.

By selecting a subscription option, you agree to the following cancellation terms:

Subscription Cancellations

Subscriptions may be canceled, paused, or modified at any time before the next billing cycle.

Once a subscription order has been processed or shipped, it cannot be canceled or refunded.

To manage your subscription, you may use the subscription management link included in your confirmation emails or contact our support team directly.

Subscription Promotions & Discounts

Subscription promotions, including lifetime discounts or introductory subscriber pricing, remain valid only while the subscription stays active.

If a subscription is canceled, paused for an extended period, or terminated, Vetara Care reserves the right to remove promotional pricing or adjust future subscription rates.

Orders Already Processed

Orders that have already been confirmed, prepared, or shipped cannot be canceled.

If you need assistance with a recent order, please contact us as soon as possible at:

vetaracare@gmail.com

We will do our best to assist you before the order ships.

Subscription Changes

Customers may:

  • Change delivery frequency

  • Update shipping information

  • Modify payment methods

  • Temporarily pause subscriptions

  • Cancel future renewals

Changes must be made before the next billing date.

Contact

For questions regarding subscriptions or cancellations, please contact us at:

vetaracare@gmail.com

We typically respond within 1–2 business days.