Terms of service

Last updated: May 8, 2026

Welcome to Vetara. These Terms of Service govern your use of our website and services.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products or website for any unlawful or unauthorized purpose, nor violate any applicable laws while using our services.

Products & Services

We make every effort to display product information, descriptions, pricing, and images as accurately as possible.

However, we do not guarantee that all information on the website will always be complete, accurate, or current.

We reserve the right to:

  • Modify or discontinue products without notice

  • Change pricing at any time

  • Limit quantities available for purchase

  • Refuse or cancel orders when necessary

Orders & Billing

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse, limit, or cancel any order suspected of fraud, unauthorized activity, or resale.

Customers are responsible for ensuring that shipping and billing information is correct at checkout.

Subscription Services

Certain products may be offered as recurring subscriptions.

By purchasing a subscription, you authorize recurring charges according to the selected billing frequency until the subscription is canceled.

Subscriptions may be canceled, paused, or modified before the next billing cycle.

Promotional subscription pricing, including lifetime discounts, may be removed if the subscription is canceled or terminated.

Shipping & Delivery

Shipping times are estimates only and are not guaranteed.

Vetara Care is not responsible for delays caused by shipping carriers, customs, weather conditions, or circumstances outside our control.

Risk of loss and ownership transfer to the customer upon delivery confirmation by the shipping carrier.

Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Due to the nature of pet wellness supplements, opened or used products may not be eligible for return.

Limitation of Liability

To the maximum extent permitted by law, Vetara Care shall not be liable for any indirect, incidental, punitive, or consequential damages arising from:

  • Use of the website

  • Product misuse

  • Delayed shipments

  • Technical interruptions

  • Third-party services

Customers are responsible for using products according to instructions and consulting a veterinarian when appropriate.

Intellectual Property

All website content, including branding, logos, text, images, graphics, and designs, is the property of Vetara Care and may not be copied, reproduced, or used without prior written consent.

Third-Party Services

Our website may contain links to third-party services or providers.

We are not responsible for the content, policies, or practices of third-party websites or platforms.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective immediately upon publication on this page.

Governing Law

These Terms of Service shall be governed by the laws of Spain and applicable European regulations.

Any disputes arising from the use of this website or our services shall be subject to the competent courts and tribunals under applicable law.

Contact

For questions regarding these Terms of Service, please contact:

vetaracare@gmail.com